Classes & Analytics
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Classes & Analytics / Needs attention
Needs attention: the signals
The list that turns a page of numbers into a short list of conversations.
Confident and wrong is the one to read first.
What it is
Needs attention on the overview ranks learners by how many signals fired in the chosen range. When nobody qualifies it says so — Nobody needs attention right now — and See all opens the full list.
It is the only part of the analytics that is a list of actions rather than a description. Everything else tells you what happened; this tells you who to talk to.
The Quest Ladder signals
| Signal | What it usually means |
|---|---|
| Confident and wrong ×n | The most valuable one. They are sure and mistaken, which compounds until somebody interrupts it. |
| n wrong in a row | Stuck at a step. Check whether the ladder's frustration limit is doing anything. |
| n% accuracy | Struggling broadly rather than at one point. |
| Hint on n% of answers | Leaning on help. Not bad in itself — read it with the accuracy. |
| n reviews overdue | Spaced review is due and not being done. |
| No activity n days | They have stopped. |
| Never started | Often not a learning problem at all — usually the link never reached them. |
| n empty sessions | They opened it and did nothing. Worth asking why. |
Confident and wrong is the signal that justifies the whole confidence mechanism. A learner who is wrong and knows it will ask; a learner who is wrong and certain will not, and will build on it. Sort by this one first.
The other surfaces
Each surface contributes its own signals, and they catch things a score never would.
- Joined boards but viewed no pages — present but not participating.
- Checkpoints mostly wrong — following along without understanding.
- Opened objects without trying them — looked, did not touch.
- Opened a lab and did nothing — the same, in the Virtual Lab.
- Stopped part-way through a guided lab — something blocked them at a specific point.
Using it well
Read it weekly rather than daily. A single bad session fires signals that a week's data puts in proportion, and the ranking is more meaningful over a longer range.
Start from the top, open each learner's record, and look at the timeline before deciding anything. The signal says something happened; the record says what.
And read it alongside the quiet-students line from the filters — a learner who did nothing at all produces no signals, because signals come from activity.