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Effective date: 18 October 2026

Terms of Service

Please read these Terms of Service carefully before using TeachForge.ai.

1. Introduction

Welcome to TeachForge.ai — a teacher-controlled teaching platform operated from Estonia. Artificial intelligence supplies the heat. The teacher does the forging. The Service includes the Whiteboard, Workshop stations, Quest Ladder, Virtual Lab, community library features, and related tools at https://www.teachforge.ai.

By accessing or using the Service you agree to these Terms, which form a contract between you and the company named under Company details at the end of this page and on our company details page ("TeachForge", "we"). If you use the Service on behalf of a school, university, tutoring business, charity, or other organisation, you confirm you have authority to bind that organisation.

2. Definitions

  • "We", "Us", "TeachForge.ai" — the company named under Company details at the end of this page and on our company details page, which operates TeachForge.ai and is established in Estonia.
  • "You", "User" — the individual or organisation using the Service.
  • "Service" — the TeachForge.ai platform and related websites, embeds, and APIs we make available.
  • "User Content" — materials you create or upload (boards, stations assets, quests, labs, text, media, and metadata).
  • "Learner" — a person who participates in a session via link or token without a TeachForge.ai account.
  • "Subscription" — a paid plan unlocking additional capacity or organisation features.

3. Eligibility and accounts

You must be at least 16 to hold an account. Accounts are for teachers, tutors, and education organisations — not for under-16 account holders. Learners may participate without accounts under a teacher's or organisation's supervision.

You must provide accurate registration details, keep credentials confidential, and notify us of unauthorised use. Authenticator-app two-factor authentication is required for teacher and paid accounts after a short grace period, and for every member of an organisation that turns it on.

4. The Service

We provide tools for authoring interactive teaching materials, teaching live, assessing and adapting learning paths, running virtual labs, and optionally sharing approved resources through the community library. AI features produce drafts for teacher review; you remain responsible for what learners see.

We do not guarantee uninterrupted service. We may modify features; if a change materially reduces paid functionality mid-period we will use reasonable efforts to notify you.

Core teaching tools are intentionally available on a free tier so educators worldwide — including those with limited budgets — can teach. Paid plans unlock scale, collaboration, storage, and organisation capabilities as described on the Plans page.

5. Learners and classroom use

You are responsible for how you use the Service with learners, including parental consent, school policies, and local safeguarding law. Do not use the Service to collect unnecessary identifiable learner data. Prefer pseudonymous display names and tokens.

6. Subscriptions and payments

Fees, currencies, and entitlements are as shown at checkout and in your account. Prices include VAT where it applies, except in the United States, where prices are shown before tax and any sales tax is added at checkout. Subscriptions renew automatically until cancelled; cancellation takes effect at the end of the current billing period unless stated otherwise.

Paddle acts as merchant of record for purchases, which means your contract of sale is with Paddle and their terms apply to the payment itself. Your use of the Service remains governed by these Terms.

Cancellation, the 14-day right to change your mind, and how refunds are issued are set out in full in our Cancellation and Refund Policy, which forms part of these Terms.

If you are a consumer, you have a statutory right to withdraw within 14 days of purchase under the Estonian Law of Obligations Act (which implements Directive 2011/83/EU) and, if you live in the United Kingdom, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 — or the equivalent in your country. Your first refund within those 14 days is the whole amount you paid. If you have already had a full refund from us and you asked us to begin providing the Service immediately, a later refund may be reduced in proportion to what you have used. Nothing here limits rights that cannot be excluded under the law of the country where you live, including the Consumer Rights Act 2015 for consumers in the United Kingdom.

7. Acceptable use

Our Acceptable Use Policy sets this out in full. In summary, you must not misuse the Service, including: unlawful content or activity; uploading malware; attempting unauthorised access; scraping at scale; reverse engineering except where permitted by law; harassing others; infringing IP; or using the Service to build a competing product through prohibited extraction of our software.

8. User Content and community

You retain ownership of your User Content. You grant us a worldwide, non-exclusive licence to host and display it solely to operate the Service. The licence ends when you delete the content or your account, subject to the community rule below.

If you submit content to the community library and it is approved, we keep a platform-owned copy so shared teaching resources remain available to other educators. You keep your private copy. Review before publish is required — community publishing is not unmoderated.

Boards nobody opens. When a board has not been opened for 270 days, we email its owner once, listing each such board and the date it will be deleted. That date is a year after the board was last opened, and at least 95 days after our email. Opening a board before then keeps it. A deleted board is removed for good 30 days later. A board handed out to classes as a group, while their copies are in use, is not deleted this way.

9. Organisation storage

Organisation customers may, where enabled, use organisation licences, domain controls and bring-your-own S3-compatible storage. Details are set out in product documentation and any organisation agreement. Where we process personal data on an organisation's behalf, our Data Processing Agreement applies and forms part of these Terms. See also the Privacy Policy.

10. Intellectual property

The Service (software, design, branding, documentation) is owned by us or our licensors and protected by Estonian, European Union and international intellectual property law. We grant you a limited, revocable licence to use the Service for educational and professional purposes.

11. AI-assisted features

AI output is assistive and may be wrong. You must review AI-generated material before use with learners. We do not warrant accuracy or fitness for a particular examination board.

The platform prepares a prompt for you to use in any AI tool you choose. Where your plan allows, you can instead connect your own API key or your own GPU server, and the prompt goes there under that provider's terms. Learner answers are never sent to any AI provider.

12. Third-party services

Integrations (payments, reCAPTCHA, embeds such as video hosts) are governed by those providers' terms. We are not responsible for third-party services.

TeachForge's upload to YouTube uses YouTube API Services. By using it, you agree to be bound by the YouTube Terms of Service.

13. Privacy

Personal data is processed under our Privacy Policy.

14. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we exclude all implied warranties, including any implied term that the Service will be uninterrupted, error-free, secure, or fit for a particular purpose.

In particular, we do not warrant that:

  • AI output is accurate. AI features produce drafts. They can be wrong, out of date, or unsuitable for your syllabus or exam board. You must review anything AI-generated before showing it to learners. Responsibility for what a learner sees rests with the teacher, and cannot be transferred to the tool.
  • Content created by other users is accurate or suitable. Community library resources are reviewed before publication, but review is not endorsement. Check anything you did not write yourself before teaching from it.
  • The Service is uninterrupted. Live teaching depends on your connection, your devices and third-party networks. We are not liable for a lesson disrupted by any of those.
  • Third-party services will perform. Payments, bot protection and embedded content such as video are operated by others under their own terms.
  • Your use complies with your own obligations. You are responsible for your safeguarding duties, your data-protection obligations to your learners, any parental consents your setting requires, and your own retention of assessment records.

Nothing in these Terms limits or excludes rights you have under the mandatory consumer law of the country where you live — for consumers in Estonia the Law of Obligations Act and the Consumer Protection Act, for consumers in the United Kingdom the Consumer Rights Act 2015 — or under any other law that cannot be excluded by agreement.

15. Liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of data, loss of goodwill, or business interruption. Our total liability to you for all claims in any twelve-month period is limited to the greater of the fees you paid us in that period or £50.

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. If you are a consumer, this section does not affect your statutory rights.

16. Indemnity

If you use the Service on behalf of an organisation, that organisation agrees to cover claims, losses and reasonable costs arising from its breach of these Terms, its User Content, or its use of the Service with learners — except where the claim is caused by our own unlawful act or breach. This section does not apply to consumers.

17. Suspension and termination

You may close your account at any time. We may suspend or terminate access for breach, risk to others or the Service, or legal requirement. On termination, private User Content is handled under the Privacy Policy; community copies may remain.

18. Governing law

These Terms are governed by the law of the Republic of Estonia. Disputes are subject to the jurisdiction of the courts of Estonia, with Harju County Court (Harju Maakohus) as the court of first instance, unless mandatory law gives you the right to bring or defend proceedings elsewhere. If you are a consumer, nothing in this section removes the protection of the mandatory consumer law of the country where you live, or your right to bring proceedings in the courts of that country.

19. Changes

We may update these Terms by posting a revised version. Continued use after the effective date constitutes acceptance, except where mandatory law requires express consent.

20. Contact

Contractual notices: legal@teachforge.ai · General enquiries: hello@teachforge.ai · Our registered name and address: our company details page · Contact page

21. Language

These Terms are written in English, which is the language of the contract. Translations on this site are provided for convenience; if a translation and the English version differ, the English version prevails. If you are a consumer in Estonia, these Terms and the information we must give you before you buy are available in Estonian by choosing Estonian on this site. By choosing another language for your account you agree to receive information from us in that language, as the Estonian Consumer Protection Act allows.

22. Reporting illegal content, and our point of contact

Anyone may report content on the Service that they believe is illegal, with or without an account, using our report form. We confirm receipt, decide without undue delay, and tell the person who posted the content what we did and why, with a way to challenge the decision. Our single point of contact under the EU Digital Services Act — for the authorities of European Union member states, the European Commission, the European Board for Digital Services, and for users — is legal@teachforge.ai, in English or Estonian.

23. Complaints

Complaints about the Service go to hello@teachforge.ai. Complaints about personal data go to privacy@teachforge.ai and are handled as our Privacy Policy describes. If we cannot resolve a complaint between us, consumers in Estonia may apply to the Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority (TTJA), and consumers in the United Kingdom may contact Citizens Advice.