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Effective date: 18 October 2026

Accessibility Statement

TeachForge.ai is committed to making our teaching platform usable by teachers, tutors, and learners — including public-sector customers in the European Union and the United Kingdom, and educators worldwide. This statement describes our accessibility approach for Quest Ladder, Workshop, Virtual Lab, Whiteboard chrome, account pages, and marketing content.

We target EN 301 549 and WCAG 2.1 Level AA, with selected WCAG 2.2 criteria that matter for teaching. We are not claiming third-party certification or a published VPAT at this time. Where a surface is inherently visual, we say so below.

1. Scope

This statement covers the TeachForge web application at teachforge.ai, including Quest Ladder learner embeds, teacher authoring tools, Workshop stations, Virtual Lab player and embeds, account pages, and marketing content. Third-party embeds (for example YouTube or Vimeo) remain subject to the host provider's accessibility.

2. Standard

We target EN 301 549 v3.2.1 (incorporating WCAG 2.1 Level AA), plus selected WCAG 2.2 success criteria relevant to teaching — including focus appearance, dragging movements, target size, and accessible authentication where applicable. In the UK this supports the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 for public-sector buyers assessing suppliers; in the EU it aligns with the Web Accessibility Directive framework as implemented nationally. The European Accessibility Act, as transposed in Estonia, applies to services placed on the market from 28 June 2025.

3. Conformance status

Site chrome, Workshop station toolbars, Quest Ladder teach authoring UI, and the Virtual Lab learner player target WCAG 2.2 Level AA for interactive controls. The Whiteboard toolbar and Accessibility menu target WCAG 2.1 AA UI chrome. Known partial support remains for highly visual formats (freehand canvas ink, Fabric SVG editor, WebGL 3D, sandboxed code previews) where semantic structure depends on teacher-authored alternative text and visible source summaries.

4. Accessibility features

  • Skip links and main landmarks on site and Workshop pages
  • Keyboard-operable dialogs, forms, and many teaching controls
  • Password-manager-friendly authentication fields; authenticator-app two-factor where required
  • Zoom/pan keyboard alternatives on applicable stations
  • Live regions for AI and preview errors
  • Interface localisation with right-to-left support for applicable languages
  • Whiteboard Accessibility menu (text size, zoom, contrast, image descriptions)
  • Quest Ladder: alternative text, captions, transcripts, MathML alongside visual maths, keyboard-operable questions, timing accommodations (including no time pressure and per-learner multipliers)
  • Virtual Lab View menu (text size, high contrast, reduce motion), scalable equations, graph data tables, apparatus text alternatives
  • Colourblind-safe chart palettes available by default in Chart Builder
  • prefers-reduced-motion honoured on key surfaces, plus explicit reduce-motion toggles where provided

5. Known limitations

  • Freehand whiteboard ink, Fabric drawing, and WebGL scenes are inherently visual
  • Interactive scripts and sandboxed iframes may not expose full semantics without teacher-provided descriptions
  • Automated checks cannot verify every AI-generated diagram — authors remain responsible before publishing to learners
  • Text size and contrast controls are per-surface in places, not yet one global preference
  • Formal VPAT / WCAG-EM artefacts are not yet published
  • Colour contrast is not yet checked automatically inside the product, and some text and icons there may fall below the minimum contrast

6. Feedback and contact

If you encounter a barrier, email accessibility@teachforge.ai with the page URL, your browser, and assistive technology if relevant. You can also use our Contact page.

7. Enforcement

If you are not satisfied with our response: in Estonia, the Consumer Protection and Technical Regulatory Authority (TTJA) supervises the accessibility of services; in the United Kingdom you may contact the Equality Advisory Support Service (EASS); elsewhere in the European Union / EEA, your national enforcement body. Public-sector organisations in the UK may also follow the processes linked from GOV.UK accessibility guidance.