Account, Billing & Settings
TeachFORGE.ai
Account, Billing & Settings / Security alerts
Security alerts
The banners that appear when something about your account looks wrong.
Three banners. Two are worth acting on immediately.
What to do
Open Review devices
The fastest check. A device you do not recognise is the answer, and removing it is one action.
Check Last Login
On your Profile tab. A time you were not working is worth taking seriously.
Change your password
If anything looks wrong. Do it before anything else if you are unsure.
Confirm two-factor is on
It is what stops a stolen password being enough.
These are about you, not learners
These banners concern your teacher account. Learners have their own arrangements — passwords they set on their personal link, and the reset and rotate actions on the class roster. See Reset, new link, rotate and stop.
When it is not an attack
Most of these banners have an ordinary explanation, and checking is quick. The common innocent causes:
A new network
A conference, a different school site, a mobile connection, a VPN. Any of them can look like a new place.
A new device
A replacement laptop or phone signing in for the first time.
Travel
Signing in from another country a day after signing in from home.
A shared staff machine
Several people using one computer produces patterns that look like one person in several places.
None of these means you should ignore the banner. It means the check takes a minute rather than an afternoon: open the device list, recognise everything on it, and carry on.
The one that is never worth dismissing without looking is a device you do not recognise. Everything else has an innocent version; that one does not.