Classes & Analytics
TeachFORGE.ai
Classes & Analytics / Four actions
Reset password, New link, Rotate and Stop this link
Which button to press when a learner is locked out, and which one not to press mid-lesson.
Only two of these sign anybody out. Know which.
The four, side by side
| Action | Signs them out? | Use when |
|---|---|---|
| New link | No | They lost their link. Nothing else changes. |
| Stop this link | No | One link should stop working for new devices. |
| Reset password | Yes, everywhere | They have forgotten it, or somebody else may know it. |
| Rotate | Yes, everywhere | Their internal credential may be compromised. |
The top two are safe mid-lesson. The bottom two end whatever the learner is doing right now, including an exam in progress. That distinction is the single most useful thing on this page.
New link and Stop this link
New link is described as a fresh link for this student that does not sign anyone out. It is the answer to almost every I have lost my link.
Stop this link is deliberately not called Revoke access, because it does not revoke access: it stops new devices using that link, and a learner already signed in stays signed in. The hint says exactly that, and points at Reset for the other job.
Reset password
The dialog is blunt: this signs them out of every device, stops every link, and ends anything they are doing right now. They will set a new password the next time they open a link.
Afterwards you get a link to send them, which is what they use to set the new one. The tooltip summarises it as signing them out everywhere and ending anything they are doing now.
In an organisation, a learner who is also in another teacher's class cannot be reset by you. The platform says so and asks you to have your organisation administrator do it — because the password belongs to the person, not to your class.
Rotate
Rotating issues a new internal credential while keeping the handle, the alias and the extra time. Their history is kept. It also signs them out of every device and stops every link, so they need a new one.
This is the security action rather than the convenience one. Use it when the internal reference may have been exposed — a shared screen, a screenshot, an export that went somewhere it should not.
In practice
- Lost link, mid-lesson → New link.
- Forgotten password → Reset password, and expect them to be out of the current activity.
- A link posted somewhere public → Stop this link, then New link.
- The internal reference exposed → Rotate.