Privacy, Data & Accessibility
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Privacy, Data & Accessibility / Who sees the work
Who sees the work, and taking it back
Who can see a learner's answers, a class's records and a teacher's own files, and the ways each one is removed.
Know who sees it. Know how it goes.
A learner's work
| Who | What they see |
|---|---|
| The learner | Their own activities and results. |
| Other learners | Never a class list, and never each other's results. A class whiteboard is the exception: it is shared, so everyone on it sees what is drawn there. |
| The class's teacher | Each learner's work and results, by handle (and alias, if one was set). |
Because a class holds handles rather than names, what the teacher sees is "the work of handle 7B-04", not a named child. Work done through a plain link, or after Continue without saving, is not kept against anyone. Joining without an account explains the difference.
Teachers in an organisation
Being in an organisation does not mean colleagues can read your classes.
A class belongs to the teacher who made it. A learner taught by two teachers in the same organisation is one learner with one handle, but each teacher sees the work in their own classes. Organisation accounts explains what an organisation adds and what its administrators manage.
When a learner wants their work removed
There is no button for a learner to remove themselves. A learner, or their parent or guardian, asks the teacher. The teacher can stop the learner's links so that nothing more is saved, or delete the whole class when it has finished. To remove one learner's past work from a class that carries on, the teacher opens a ticket or uses the contact form, and we help.
If the learner cannot reach the teacher, or the teacher has left, they can make a privacy request (see below).
Deleting a class
When a teacher deletes a class, its student IDs, their records, their attempts and the class whiteboard are removed with it. This cannot be undone, so the teacher is asked to confirm first. Export anything you need beforehand. Deleting a class covers it step by step.
A teacher's own account
Everything here is under your profile. Download, erase and delete has the detail of each.
- Download my data first, if you want a copy.
- Erase stored content? removes your private files, boards and uploads, and keeps the account.
- Delete my account and data deletes your account, whiteboards, files and personal data after a 24-hour wait. Until then Cancel deletion stops it.
Two things are handled differently, and you should know them before you start:
- Content you shared to the community catalogue is a copy that other classrooms rely on. It stays.
- Billing records may be anonymised rather than deleted.
A privacy request
Anyone can ask us to see, correct or remove information about them with the privacy request form. It works without an account. Say which class, board or account the request is about, and as much as you can about how to find the information: a handle and a teacher's name, for example. The privacy policy sets out how requests are handled.
For how a class's handles work, see Student identity.