Account, Billing & Settings
TeachFORGE.ai
Account, Billing & Settings / Storage
Storage, My Files and the retention rule
Where your space has gone, and what happens when you are over.
Rosters, records and marks are never removed. Boards can be.
What is using your space
A storage bar on your Subscription tab breaks usage down by product, so you can see whether it is boards, Workshop objects, Quest Ladder media or uploads that have filled it.
My Files in the sidebar is the browser for the files themselves.
The retention rule
Going over your allowance — usually by downgrading — brings up Bring your account under your plan. It states the rule in one sentence: boards are removed oldest first, and never one you have edited in the last 30 days.
Crucially it adds that nothing has been removed yet. The page proposes; it does not act on its own.
The protection worth remembering is the other sentence: your class rosters, student records, marks and mark schemes are never removed automatically, whatever your plan. Teaching records are not what gets cleared to make room.
Using the page
Select what the rule would remove ticks the boards the rule would take, and Delete … selected removes them. Upgrade instead is the other way out.
The table shows each board with its size, when it was last edited and a status: Safe — edited recently, Would be removed, or Kept. Review the selection rather than accepting it — the rule knows about dates and sizes, not about which board you are teaching from next week.
A second table lists your whiteboard templates, with the note that templates are never removed automatically but do count toward your storage. Deleting an unused template is often the cheapest way back under the line.
When there is nothing to do the page says so: your account is within its plan.
Staying under
- Check the bar before downgrading rather than after.
- Delete templates you no longer use; they count and are easy to forget.
- Drawn diagrams are a fraction of the size of uploaded images — see visuals without uploading images.
- An organisation can supply its own storage, which changes this picture entirely.