Account, Billing & Settings
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Account, Billing & Settings / Data region
Data region and organisation on your profile
What the Data region row means, and who your account belongs to.
Inherits is an answer, not a blank.
Data region
The Data region row on your Account Details card names the storage region your files follow. It applies to files only. Where nothing specific is set it reads Inherits organisation or platform default.
That is a real answer rather than a missing value: your files follow your organisation's region if you are in one, and the platform's default otherwise.
It is not a self-service setting. There is no dropdown here: an organisation's region is set by TeachForge staff, not picked from a list.
Organisation
The Organisation row reads either the organisation's name or Individual account. It is the fastest way to answer which of the two shapes your account is.
Where it names an organisation, three things follow: your billing is by invoice rather than card, your student handles are unique across the whole organisation rather than just your classes, and your organisation may impose a security policy on you.
See When an organisation covers your account for what that means day to day.
What to tell an institution
Schools and universities ask about data residency and about what is held on learners. The honest answers are short.
- A learner needs no email address and no date of birth to take part. In a class a learner is a handle, not a name; on a board a learner may be shown under a display name they type, and the board keeps it.
- Where a learning platform is linked, names are fetched when you turn them on, shown on your screen only, and never stored or exported. TeachForge keeps the platform's own ID for each person and, when the platform sends a student ID that fits your organisation's pattern, that student ID, which becomes the learner's handle.
- Files kept in TeachForge follow the organisation's region, shown on the Data region row. The region applies to files only.
- Teacher accounts hold a name and an email address, as any account does.
For the detail an institution's own assessment needs, the published policy pages are the documents to send rather than a paraphrase from here.