Getting started
TeachFORGE.ai
Getting started / Your account
Creating your account and signing in
The sign-up form field by field, the confirmation email and how to get a new link, signing in with Google, and where you land the first time.
Confirm the email first. Then sign in.
The sign-up form
The sign-in page links to the plans page — View plans & sign up — so you can choose a plan first. The form itself is headed Register as a Teacher on TeachForge.ai, and asks for:
| Field | What to put |
|---|---|
| Full Name | Your own name, as you would like it on your account. |
| An address you can open now: the confirmation email goes there. | |
| Password and Confirm Password | The same password twice. A meter shows its strength as you type. |
| How did you hear about TeachForge? | Optional. Choose one, or leave it. |
Below the fields are two boxes. I accept the Terms of Service and the Privacy Policy must be ticked before Continue will work. Email me TeachForge news is optional and unticked; you can stop those emails at any time.
You do not choose an account type. Every account made here is a teacher's account. Learners never need one, and an organisation is set up with us rather than through this form.
If the two passwords differ you see Passwords do not match. If the password is too weak you see Password does not meet the security requirements. A short, invisible check against automated sign-ups runs when you press Continue; if it fails, press Continue again.
Confirming your email
After Continue you see Check Your Email, with the address the link went to. It asks you to open the email and confirm your address first; once it is confirmed, you can sign in. The email comes from hello@teachforge.ai with the subject Confirm your email address. Open it and press Confirm email address.
The link works once and expires in 24 hours. When it works you see Email verified!, and a few seconds later you are taken to the sign-in page, or you can press Sign In Now.
Confirm before you sign in. If you sign in first, the sign-in page tells you your email address is not confirmed yet, with a Send the link again button under the message.
Getting a new link
If nothing arrives, look in your spam or junk folder, and check the address on the Check Your Email screen for a typing mistake. Then ask for a new link in either of two places:
- On the sign-in page. Sign in with your email and password; under the message that your address is not confirmed yet, press Send the link again.
- From a link that did not work. If an old link has expired or was already used, the page says Verification failed. and offers the same Send the link again button.
After you press it, the page says that if the address has an account waiting to be confirmed, a new link is on its way. It says the same for every address, so nobody can use it to find out who has an account. Each new link replaces the one before, so open the newest email. If the page says the link could not be sent, wait a few minutes and try again.
If a new link still does not arrive, write to us through the contact form from the same address and we will help.
Signing up with Google
Both the sign-up and the sign-in pages have Continue with Google below the word OR. It takes you to Google's own page in the same tab and brings you back.
- The first time, it creates your account from your Google address. Google has already confirmed that address, so there is no confirmation email to wait for.
- If you already have an account with the same email address, Google sign-in opens that account.
- If you turned on two-factor authentication, you are asked for your code after Google: Google sign-in accepted — enter your authentication code.
If you close Google's page or press back you see Google sign-in was cancelled; nothing has changed, and you can try again.
Signing in
The sign-in page asks for your Email and Password, then Continue. If you have turned on two-factor authentication, the next screen is Verify your identity: enter the 6-digit code from your authenticator app, or choose Use a backup code instead.
If you forget your password, Reset your password under the form sends you a link. That link works once and expires in one hour. When you cannot sign in covers every message this page can show.
If you are away from the screen for a while you are signed out, and the sign-in page tells you it was for inactivity. Nothing is wrong with your account; sign in again.
Where you land
The first time, you land on your profile. From there the sidebar holds everything else: your boards, your Quest Ladder dashboard and, on the plans that include them, your classes. If you followed a link to a particular page before signing in, you are taken back to that page instead.
Two settings are worth a minute on the first day: your password and two-factor authentication, both under your profile. Two-factor authentication explains how to set it up.