Account, Billing & Settings
TeachFORGE.ai
Account, Billing & Settings / Passwords
Changing and resetting your password
Changing a password you know, and recovering one you do not.
Change it on Security. Reset it on Password Reset.
Two routes
| Change password | Send a reset link | |
|---|---|---|
| Where | The Security tab | The Password Reset tab |
| Needs | Your current password | Access to your email |
| Use when | You know it and want a new one | You have forgotten it, or want the email trail |
The change form takes Current password, New password and Confirm new password, then Update password. The reset route explains itself: for your security, password changes are handled by a secure email link, and pressing the button sends one to your address.
The policy
The requirements are shown as you type: at least twelve characters, with upper and lower case letters, a number and a special character. One more rule catches people out — it must not contain your name, your email address or the word TeachForge.
A strength meter runs alongside, from very weak to strong. It is advice rather than a gate; the listed requirements are the gate.
A long passphrase of ordinary words clears these rules comfortably and is easier to remember than a short scramble. The character requirements are a floor, not a target.
What changing it does
A new password does not remove your registered devices, and it does not disable two-factor authentication. Those are separate, on the same tab.
If you are changing it because you think somebody else has it, do all three: change the password, remove every device you do not recognise, and check that two-factor is on.
A temporary password
Where an administrator has set one, a banner says so and asks you to choose your own before continuing. Until you do, the page will not let you move on — and if two-factor is also outstanding, it says that changing the password was not enough by itself.